Privacy Policy
Privacy Policy
Effective Date: 9/15/2025
Company Name: Pronto Homes Inc, DBA Ecco Homes
Website: https://eccohomes.com
Email: info@eccohomes.com
Phone: (562) 535-8380
Welcome to https://eccohomes.com (the “Website”), operated by Ecco Homes (“we,” “our,” or “us”). By accessing or using our Website and services, you agree to comply with and be bound by the following Terms & Conditions (“Terms”). Please read them carefully.
If you do not agree with these Terms, please do not use our Website or services.
Ecco Homes (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://eccohomes.com, communicate with us, or engage our services.
By using our website and services, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, phone number, email address, mailing address, and any details you provide when filling out forms or contacting us.
- Service-Related Information: Details regarding inquiries, appointments, and services you request.
- Payment Information: Limited details necessary to process transactions (processed securely through third-party providers).
- Automatically Collected Information: IP address, browser type, operating system, and browsing behavior on our website (via cookies or similar technologies).
2. How We Use Your Information
We may use your information for the following purposes:
- To provide and manage the services you request.
- To send transactional communications such as appointment reminders, order confirmations, and account notifications.
- To send marketing communications such as promotions, special offers, discounts, and updates (if you consent).
- To respond to inquiries and provide customer support.
- To improve our website, services, and customer experience.
- To comply with legal obligations.
3. SMS/Text Message Policy
When you interact with our website, including through our Contact Us page, you may be presented with consent options regarding SMS/text messaging:
Transactional Messages Consent: https://eccohomes.com/contact-us/
By checking the box, you consent to receive transactional messages related to my account, orders, or services you have requested. These messages may include appointment reminders, order confirmations, and account notifications among others. Message frequency may vary. Message & Data rates may apply. Reply HELP for help or STOP to opt-out.
Marketing Messages Consent:
By checking the box, you consent to receive marketing and promotional messages, including special offers, discounts, new product updates among others. Message frequency may vary. Message & Data rates may apply. Reply HELP for help or STOP to opt-out.
You may opt out of receiving SMS messages at any time by replying STOP to any message. For assistance, reply HELP or contact us at (562) 535-8380.
4. Sharing Your Information
We do not sell or rent your personal information. We may share your information only in the following situations:
- With service providers who perform functions on our behalf (e.g., payment processors, messaging providers).
- When required by law, regulation, or legal process.
- In connection with a merger, acquisition, or sale of company assets.
5. Data Security
We implement reasonable physical, technical, and administrative safeguards to protect your information from unauthorized access, use, or disclosure. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
6. Your Privacy Rights
You may have the following rights regarding your personal data:
- The right to access, correct, or delete your information.
- The right to withdraw consent for marketing communications at any time.
- The right to opt out of SMS/text communications by replying STOP.
To exercise your rights, please contact us at (562) 535-8380 or via our website’s contact page https://eccohomes.com/contact-us/.
7. Cookies & Tracking
Our website may use cookies and similar technologies to improve your browsing experience, analyze traffic, and customize content. You can adjust your browser settings to refuse cookies, but some features of the site may not function properly.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites.
9. Children’s Privacy
Our services are not directed to individuals under the age of 13, and we do not knowingly collect personal information from children.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any updates will be posted on this page with an updated “Effective Date.”
11. Contact Us
If you have any questions about this Privacy Policy, please contact us:
Website: https://eccohomes.com
Phone: (562) 535-8380
